Here you will find the most popular questions we are asked. If you did not find the answer you wanted, please contact us. We will help.
How long do you make products?
Usually ordered products are made in 5-10 working days after payment. If it is an individual order, production can last longer – 7-10 working days. If you need to get the product faster, contact the indicated contacts. We are flexible and, if necessary, we can make the product within 1 day.
WOODINOUT ships from a Lithuania (Europe).
Via national registered post service.
- Shipping takes 10-25 working days (depends on your shipping address location)
- United States: 2-4 weeks
- North America: 2-4 weeks
- Europe: 1-2 weeks
- Australia, New Zealand and Oceania: 3-4 weeks
- Items are sent as priority registered airmail.
Via Fedex express:
- Shipping takes 2-5 working days (depends on your shipping address location)
We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
- Debit or Credit cards
- Paypal payments
Payment methods we accept
• Debit or Credit cards
• PayPal payments
Can I return the products?
Returns are accepted following these terms:
- Buyer can return the goods within 14 (fourteen) days from the day of delivery informing the Seller by e-mail
- Special return form must be filled and sent together with the parcel. The form must contain order number and other contact information what was indicated during the checkout
- Returned items must be in original condition, unused and undamaged
- Items must contain all the parts of the original set/package
- Items must be in original shape and dimensions – no customization
- Returns are not accepted for customized and personalized items
- Shipping/return expenses and fees are covered by the buyer. This part is not refundable
- Refund is done within 14 days after the package is returned
- Exchanges are note accepted. In such case, you should place a new order
Money for returned items is transferred only to the payer’s bank account.
I want an individual products, do you make such?
Yes, mostly we produce individual orders according to you wish. If you have any idea, contact us.